Privacy Policy

Last Updated: February 20, 2026

Introduction

Seatrust Transformer ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.seatrustransformer.com and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

GDPR Compliance Notice

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have specific rights regarding your personal data, including the right to access, rectify, erase, restrict processing, data portability, and object to processing.

CCPA Compliance Notice

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to delete your personal information, the right to opt-out of the sale of your personal information, and the right to non-discrimination.

1. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

Submit a quote request or contact form
Subscribe to our newsletter
Register for an account
Participate in surveys or promotions

This may include: name, email address, phone number, company name, job title, mailing address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support
To process quote requests and business transactions
To send you marketing communications (with your consent)
To improve our website and services
To analyze website usage and trends
To comply with legal obligations
To protect against fraudulent or illegal activity

Legal Basis (GDPR): We process your data based on consent, contract performance, legitimate interests, and legal obligations.

3. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf (e.g., email service providers, analytics providers, hosting services)
Business Partners: Distributors or partners involved in fulfilling your requests
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure server infrastructure
Access controls and authentication
Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Typically:

Contact form submissions: 3 years
Quote requests: 5 years
Marketing consent: Until you withdraw consent
Website analytics: 26 months

7. Your Privacy Rights

GDPR Rights (EEA Residents)

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

CCPA Rights (California Residents)

Right to Know: Request disclosure of data collection and use
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell data)
Right to Non-Discrimination: Not be discriminated against for exercising your rights

To exercise your rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions for data transfers
Your explicit consent where required

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email or prominent notice on our website.

12. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Seatrust Transformer

Email: [email protected]

Phone: +86 152 6786 8806

Address: #5 Building #555 Juchao Road, CITIC Valley Zone B, Jiangkou Fenghua, Ningbo, China, 315504

Data Protection Officer: [email protected]